![]() ![]() ![]() Once ACPHO has been uninstalled normally, download the Acronis Cleanup Tool (link below) and run this to ensure all remnants are gone, then restart the PC to complete the action!Īt this point you should be able to reinstall ATI 2021 by downloading the most recent installer (build 39216) from your Acronis Account if shown, else you can download it from the Acronis Product Updates webpage. ![]() Now you need to do a full uninstall of ACPHO, starting at the Windows Control Panel > Programs & Features. There is a companion option to import these back from the zip file in the more recent versions. If you want to save the settings, then open the main GUI to the Settings panel and use the option at the bottom of the page to export your settings to a zip file. If you want to downgrade from ACPHO to ATI 2021, then you need to first decide if you want to make a completely clean start and recreate all your backup tasks again, or else you want to try to save your backup task configuration settings to bring back after reverting to ATI? David, welcome to these public User Forums.įirst, if you have not already done so, then please report this issue directly to Acronis by either opening a support case or else submitting Feedback using the tool provided in the GUI Help area. ![]()
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